The Do’s and Don’ts of Salon Client Consultations

Here are some tips about what to do and what NOT to do during a consultation with a new client:

The DO’s:
1. Make the clients comfortable by greeting them in a fun and energetic manner
2. Confidently suggest what will look good on the client. (The client can then let you know what she or he thinks of your suggestions. Most of the time they’ll be happy with what you suggest.)

The DON’Ts:
1. Be distracted by the phone.
2. Insult the client’s hair.
3. Confuse the client with hairstylist lingo.

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Best Ways to Deal with Salon Client Complaints

Learn some ways to deal with dissatisfied clients:

About 95% of complaints can be traced back to a misunderstanding during the consultation.

Veteran hairdresser Julie Eldrett offers these suggestions (which you can remember by the acronym LAST) for handling client complaints:

L – Listen – And show you are listening to them.
A – Apologize – You may not think the client has a real problem, but acknowledge that she really feels there is a problem.
S – Solve – Do what you can to get the client’s hair the way she or he wants.
T – Thank – Let the client know that you appreciate the opportunity to make the situation right.

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Worst Salon Client Consultation Ever!

Here is a funny take on a hair stylist with terrible client relation skills:

Please, please, whatever you do, don’t treat your next new client to a consultation like this!

You Might Also Like This: 10 Types of Stylists You’ll Find in a Salon

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Go Through 100 Years of Hair Styles in One Minute!

This fascinating video has one woman with the hair and makeup typical of each decade from 1910 to 2010–sped up to take just about one minute:

Those are all probably type of hairstyles we’ve seen before, but the contrast between them all really comes one when they can be shown on the same woman in such a short amount of time.

Also interesting is that the styles from some of those decades would still look good today–while others would be freakishly out of place!

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7 People Having a Worse Hair Day Than You

These 7 awful hair styles will either have you feeling better about your own hair…or worse for the human race:

Confused Mullet

This combines all the worst hair styles of the last 30 years onto a single head.

Bird of Prey

Flock of Seagulls? More like Flock of Eagles.

Mullet 2.0

This woman’s hair is the very definition of taking a bad thing and making it worse!

The Ginger ‘Fro

It’s okay to admire a fashion icon…but not if that icon is Ronald McDonald.

Four Green Front Braids

This hair style is…unique. Unique is good. Right? Right??

Poof Do

How’d they do dat?

The Helicopter

Crash and burn!

Elephant Dung

Please, oh please, someone tell me that this picture was Photoshopped!

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10 Types of Stylists You’ll Find in a Salon

Here are 10 kinds of hair stylist that you’ve probably met…or maybe you’re even one of them yourself!

So we have the:

  • Unsanitary stylist
  • Sad Story for Tips Stylist
  • Distracted Stylist
  • Cookie Cutter Stylist
  • Too Rough Stylist
  • The Jokester
  • Pregnant Stylist
  • The Gossiper
  • TMI Stylist
  • In Denial Stylist

So do you know anybody who fits one of these “types”? Maybe you could Share this Post on Facebook and let (kindly) them know.

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7 Terrible But Hilarious Hair Salon Names!

Here are 7 hair salons with names so awful you have to wonder why any client would ever walk in their doors:

Ass Hair Salon

Not exactly the kind of hair most people think of styling.

Colon Salon

Didn’t know there was any hair in there!

Porn Hair Pro

Their clients would be perfect to work at the next place…

Best Head Men’s Hair Salon

Those men better leave a big tip!

Anita Haircut

Would be a great place for Amanda Hugginkiss to work.

Mahboob Salon & Spa

Pity the poor ladies with hair there.

Piss Salon

You’re soaking in it!

Gay-Cut

Hmmmm…does the name refer to the stylists or the clientele?

Don’t Forget to Share This on Facebook!

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Sexy Window Cleaner Hair Salon Prank

The ladies at this hair salon get an eyeful of a very unusual window cleaner in this prank:

No doubt the most unusual day any of them had spent in the salon. And the most interesting thing they’ve seen outside a window in a very long time.

So is that a kitten in your pocket or are you just happy to see me?

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The Client from Hell

Imagine if one client managed to say pretty much all the dumb things your clients try to tell you:

“I want one layer, but like a lot of layers.”

“Like this but not like this…but exactly like this.”

Yes, so often a client will walk into a salon and in vague terms describe what they want a stylist to do with her hair…without stopping to realize that what she wants is, well, impossible.

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Cutting Your Own Hair After a Breakup

Check out this witty video that give some questionable “advice” to women who want to cut their own hair after a bad breakup:

Very funny. But the worst thing about this video is that some woman out their will be desperate enough to try some of it…and then walk into your hair salon expecting you to “fix” the mess that she has made!

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